Question 1

Where is Boughen Nurseries Ltd.?

Accepted Answer

We are located on the West side of the Saskatchewan river across the historic CPR bridge just outside of Nipawin, SK.  Canada.

Question 2

Who does Boughen Nurseries Ltd. sell to?

Accepted Answer

Boughen Nurseries Ltd. is a retail and wholesale outlet.  In addition to our onsite retail store and our phone and online ordering, there are many garden centers and nurseries carrying our products in Western Canada.
 
If you're interested in carrying our product, we would love to speak with you.

Question 3

How can I place an order?

Accepted Answer

We accept orders by phone, fax, or email. 
 
Payment will be collected at the time of order.  We accept Debit, VISA, MasterCard, and Interac e-transfer.

Question 4

Do you sell gift certificates?

Accepted Answer

Yes!  Gift certificates are available in any dollar value.  They are the perfect gift for a birthday, wedding, anniversary, house warming, or thank-you.  Simply send us the name of the recipient, the name of the giver, and the amount that you wish to give.  With payment, we can send you the certificate or you can pick it up at our nursery.

Question 5

What is your guarantee on trees and shrubs?

Accepted Answer

Potted nursery stock and evergreens are healthy and actively growing when sold.  They will continue to grow with proper care.  There are no replacements or refunds on potted nursery stock or evergreens.

Any packaged or bare root plant material that fails to leaf out in the first growing season will be replaced upon receipt of original sales invoice and evidence there of. We must be notified of any problems the same year purchased as we are not responsible for winter damage. All replacements are shipped at customers expense F.O.B. Nipawin. We replace only once and do not replace replacements.

Question 6

What is your shipping method?

Accepted Answer

Shipping will made via mail, courier, or special delivery.  Packaging and delivery fees will be charged to all orders.

Question 7

What if I need to cancel my pre-paid order?

Accepted Answer

Prepaying an order is a great way to ensure that you reserve the products you'd like for spring.  Pre-paid orders mean that, in some cases, we are declining other orders to hold products.  
 
Because of this, order cancellations are subject to a 50% re-stocking fee.  Specialty items may be non-refundable at the discretion of management.